At Pinon Foods Hub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following personal data:

Name, email address, phone number

Billing and shipping address

Payment details (processed securely by third-party payment providers)

Order history and customer preferences

Communications you send to us (contact forms, emails)

2. How We Use Your Information

Your data is used to:

Process and deliver orders

Communicate with you about your purchases

Provide customer support

Send updates or marketing emails (only if you opt in)

Improve our website and services

3. Legal Basis for Processing

We process personal data based on:

Performance of a contract (to fulfill your order)

Your consent (for marketing communications)

Legal obligations (such as tax and accounting requirements)

Legitimate business interests (improving our services)

4. Sharing Your Data

We only share your data with trusted third parties when necessary, such as:

Payment providers (e.g. Mollie, Stripe, PayPal)

Delivery and logistics partners

Website hosting and IT service providers

These parties process data only to perform services on our behalf and in compliance with GDPR.

5. Cookies

Our website uses cookies to:

Ensure proper website functionality

Analyze website traffic and improve user experience

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal and accounting requirements

7. Your Rights (GDPR)

As a customer, you have the right to:

Access your personal data

Request correction or deletion of your data

Object to or restrict data processing

Withdraw consent at any time

File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us at:

pinonhub@gmail.com
Pinon Foods Hub (The Netherlands)